INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What materials are Kanani Jewellery pieces made from?

Kanani Jewellery pieces are crafted using high-quality materials such as sterling silver, 14k and 18k gold, and genuine gemstones sourced from trusted suppliers. We ensure each piece meets our quality standards.

Do you offer customization services for jewellery pieces?

Yes, we offer customization services to create unique pieces tailored to your preferences. Whether you want to incorporate a specific gemstone, engraving, or design element, our team will work closely with you to bring your vision to life.

How do I determine my ring size for online purchases?

To determine your ring size accurately, we recommend using our ring size guide available on our website. You can also visit our store for a complimentary ring sizing session with one of our experts to ensure a perfect fit.

Do you offer repairs for damaged jewellery pieces?

Yes, we offer repair services for damaged or broken jewellery pieces. Please contact our customer service team or visit our store for assistance, and we will provide you with options for repair or restoration.

How should I care for my Kanani Jewellery pieces?

To maintain the beauty and longevity of your Kanani Jewellery pieces, we recommend storing them separately in a soft pouch or jewellery box to prevent scratching. Avoid exposing them to harsh chemicals, perfumes, or extreme temperatures, and periodically clean them with a soft cloth to remove dirt and oils.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS